Our outward-bound customer voice process produces significant benefits for your organisation, For instance managers can make better use of our delegates during the quiet periods to enhance their productivity, and also strengthen their customer service relationships. This allows our team to gain new contacts and develop the quality of customer service experience. Our expert team also calls out to new customer to reinforce the new relationship, and provide an opportunity to offer them additional products or services. We believe that calling a customer for feedback after a service visit demonstrates that you are concerned about the quality of service provided.
We have been handling numerous outward-bound voice processes, providing lead generation, Surveys, soft collections and others related services. Our team of delegates operates nationally as well as worldwide; currently we are specifically concentrating our efforts to help businesses in USA, Canada, UK and Australia. Furthermore, during our campaigns we follow local laws for the protection of consumer rights, when required. This assures us to deliver the region compliant services.
"Our employees go through a rigorous voice and culture sensitization training; this enables us to provide a pleasant conversational experience to the end user of your business. It comes to us as a matter of pride that we are the most preferred delivery centre with every client that we have worked with".